Pink Poogle Toy Forum

Hmm, I'm not quite sure how you got all of those percentages, and I don't mean any offense, but some of them seem quite high. Although I can tell you with some certainty that posting on message boards seems to be one of the top things that lead to warnings and/or freezings when dealing with many of my friends.

I also don't really think we can judge how "good" or "bad" TNT is doing when it comes to freezing the right people because (someone mentioned this one time quite awhile ago and I agreed) all we here are the innocent people who got frozen, but we don't know just how many people frozen fairly.

Thats just my two cents.

There are way too many unused acconts for that.

The main problem I think is that they do too many freezings and not enough warnings. In addition to those frozen while innocent, there are others like me and those recent MP victims who were frozen for something they had no idea was against the rules. I think they should issue more warnings, and should check the warnings before freezing.

It's the freezings because of false reports that don't ever get checked up on that burn my buns. It's nothing but sheer apathy on the part of the neopets team that this happens.

I lost an account with my first neopet on it because of some little snot who didn't like it that I wouldn't take his crappy trade and when I tried repeatedly over the course of months to get unfrozen, I didn't get a response until about a year and a half later when they just nonchalantly told me that the account was too old to ressurrect and too bad go make a new one.

I totally agree with you, Skullsplitter. Temporary bans and/or a Strike system would be a humane way of dealing with their freezing policy.

I used to think that TNT was just too busy to properly respond to users' frozen inquiries. Since they've implemented their new "staff needs to review this score" system for high game scores, I've changed my mind. If they have the time to review individual game scores before awarding NPs, they certainly can do the same for all users that are about to be frozen.

That adds up to 47%, does it not? ...Someone tell me why I'm not frozen!

(P.S. TNT don't freeze me I buy your merchandise!)

I agree with those of you posting that certain people deserve to be frozen because they did something wrong. And some of those people should never get their accounts back--ever.

However, Neopets does freeze innocent people and my family members are living proof of that:

My husband's account was frozen in June 2003 for allegedly cheating at flash games when he sent a score of 107 on Grundo's Snowthrow. He was an innocent victim of the freezing gun. Lucky for him, he got the account back within a week of writing Neopets.

My daughter's account was frozen in December 2003 for giving away gifts on the help chat board when someone reported her for scamming. She was an innocent victim of the freezing gun. The staff admitted that it relied on the person's report rather than read my daughter's actual posts. Lucky for her, she got the account back with a day of my email to Neopets.

My husband's secondary account was just frozen. Neopets determined that the account was an inactive account and that a person other than the original owner tried to access the account. My husband created the account in April, 2004 when Neopets supposedly deleted old and inactive accounts and opened up the name pool to new users. My husband did absolutely nothing wrong--just found a cool name, saw that the name was available, and opened the account. This account has not yet been unfrozen--but it should be, don't you agree? After all, if Neopets did not want us to have access to those names, they could have easily kept them "out of reach" of the players. And, if Neo made a mistake in deleting those accounts, they should send an email saying so, give the person time to move valuables and pets from that account, and then freeze it.

Gee, I haven't been frozen yet. But still, 2 out of 3 family members have been and, in all instances, were completely innocent of the charges. Not very good odds, I'd say.

Hmm. That gives me 70%. That's not right. I haven't been frozen yet...

I agree with Morningstar. Way too many freezes.

There was a thread somewhere about throwing out the freezing system...

I forgot to add this: Please don't anyone even think of saying "But, gee, you did get two of the accounts back so Neo must be nice after all."

Because, first off, we were lucky in getting the accounts back. I know lots of people who were frozen for similar reasons who did not get their accounts back. My husband got his first frozen account back because he wrote the letter on his company letterhead, mentioned the fact that he was a lawyer, hinted at the fact that he would go to the sponsors, and signed his title to it (he is the Chief Operating Officer of his company). My daughter got her account back because I mentioned my law school education in my email and spent about 40 hours researching and writing my letter--presenting legal arguments and evidence to back me up.

And, secondly, unless you have been unfairly frozen or have a family member who has been unfairly frozen, you have no idea of the pain and suffering an innocent person goes through. All of the fun and joy in playing the game is taken away--you are being accused of something you did not do and have just about no recourse whatsoever. There is no live person to talk to --you just have to hope that someone will take the time to actually read your report. And that the person will believe your story.

And, finally, Neo may not realize it, but a lot of innocent people who have been frozen end up quitting the game altogether--even after their accounts have been deiced. Their reasoning is why spend so much time on a game that can take away everything you have worked to get in a blink of an eye--without a legitimate reason or a decent opportunity to defend yourself.

Both my husband and daughter have quit playing altogether. And, if anyone from Neo is listening, you really messed up. My husband lived for this game and devoted a lot of time to playing it really well. As my husband says: if it happened once, it can happen again, so why bother setting yourself up for another heartache?

Skullsplitter and SierraRaven, you are right in your thinking. A temporary ban or strike system is sorely needed. With the opportunity to request a review of the circumstances if you wanted.

morningstar, while I completely sympathise with you over your families unfair freezings, I honestly can not think of another system which would be any fairer or infalible to human error or glitches. It seems that your daughter fell victim to a jealous bystander while your husband was victim to a glitch.


In General:
My opinion is that wherever you have humans overseeing, there will always be errors, the monitors are supposed to be policeing the site.......well even the police get it wrong sometimes!

I know and agree most freezings are for good reason.

Unfortunately, mine is one of the few that wasnt. I was apparantly frozen for selling my pets or account. After 10 months I'd kind of know better doncha think.

I tried the freeze form numerous times. No response. I emailed a couple members. They told me to use the freezing form. What use is that?

I think they should calm down and LOOK OVER all reports and not freeze after every report.

Oh, I can. A system in which the punishment is a little less harsh--a temporary ban or strike system. And, a system that can guarantee an adequate review of the circumstances surrounding the freezing within a certain period of time--kind of like the review you get when an insurance claim is denied. You would get the oppotunity to present evidence as to why the freezing was unjust. You would get the assurance that someone with knowledge of the rules (or better yet a panel of persons) would actually read your presentation, make a determination, and then give you an answer within a certain period of time with their reasons as to their decision. They would have names and faces.



Yes, even the police do get it wrong sometimes--but the legal system in the U.S. is specifically set up so that people like judges and defense attorneys oversee the policeman's actions to make sure he is doing his job in enforcing the rules and not arresting people willy-nilly for no legitimate reason whatsoever. It is called accountability--something that Neopets seems to be lacking.

Yea, sometimes the police force makes a few tiny mistakes.

Then sometimes they go and beat the tar out of Rodney King for the heck of it.


I'm sorry, but I have no sympathy for TNT whatsoever at all. They treat the players, the people whose presence insures all that lovely sponsor cash and without whom none of their site would be able to exist, with extreme disrespect. They simply *DON'T CARE* if they freeze two million innoncent people, destroying all the hard work they've done to get as far as they have in the game, or even if they make a bunch of six year olds cry for no good reason. Apathy. Simple, straightforward APATHY. As long as they can milk their cash cow for all it's worth, they're never going to care.

I'll miss Baby Poogle Eater >.>

Sorry, but the odds are that you will be frozen. I hope not, but I'm just saying the odds are that you will be.