Pink Poogle Toy Forum

The official community of Pink Poogle Toy. Bear with me while I tweak everything
It is currently Fri Sep 18, 2026 6:43 pm

View Unanswered topics | View active topics


» »

All times are UTC



Post new topic  This topic is locked, you cannot edit posts or make further replies.  Page 1 of 1
  [ 12 posts ] 
  Previous topic | Next topic 
Author Message
Scythemantis
 Post subject: Lost np in trading post
PostPosted: Sun Feb 10, 2008 7:18 am 
PPT Student
PPT Student
Offline

Posts: 256
Joined: Thu Aug 26, 2004 9:37 pm
I offered someone 124k for a mutant petpet paintbrush, got rejected, and didn't get my np back. I thought it was just lagging behind, so I got ANOTHER 124k out of the bank to offer on somebody else's lot. The next day, that trade had been accepted and I had my item, but I still don't have the np from the first trade! It's now been four days. I filled out a bug report, but I don't have the item's lot number or even the user's name anymore :/

Does anyone know who I can talk to directly to get this fixed? Will it resolve itself on its own?

_________________
http://www.bogleech.com
http://scythemantis.deviantart.com
Top
 
   
Lee
PostPosted: Sun Feb 10, 2008 1:59 pm 
PPT God
PPT God
Offline

Posts: 2013
Joined: Thu Aug 16, 2007 1:14 pm
Website: http://www.youtube.com/user/euphoniumgirl71
Yahoo Messenger: starwarsgeek71
Location: Maryland, but why do you ask *shifty eyes*
You always hear stories about these kind of things on the trading post. I should neomail support staff and file bug reports because it is your best bet. But these things to resolve themselves sometimes, but only time will tell.

_________________
Image
Set by Byakuya'<3
Top
 
   
Siouxper
PostPosted: Sun Feb 10, 2008 3:38 pm 
Moderator
Moderator
Offline

Posts: 2952
Joined: Tue Apr 04, 2006 8:40 am
This has unfortunately been an issue for quite some time (a few weeks). The problem occurs when more than 1 person offers on a lot on the TP, if the lot owner accepts another offer (or sometimes, when they reject your offer) the rejected person's NPs aren't returned to them. The only solution some of us have thought of is to have the lot owner somehow notify the people whose offers are not going to be accepted, and have them withdraw their offer manually. Hopefully TNT will be fixing this soon (a few people have already lost millions due to this glitch)

_________________
Image
Top
 
   
Phlameseeker
PostPosted: Sun Feb 10, 2008 8:39 pm 
PPT God
PPT God
Offline

Posts: 1349
Joined: Sun Sep 26, 2004 6:55 am
Location: Over There!! :)
Yeh, sames been happening to me with np on dubloon trades >.< Could be worse tho :o

Update: Yeah, its now happening with all my trades >.< This sucks.

_________________
Image
Top
 
   
Arka
PostPosted: Thu Feb 28, 2008 9:26 pm 
PPT Trainee
PPT Trainee
User avatar
Offline

Posts: 609
Joined: Tue Jun 01, 2004 8:18 pm
I bid on two of the same item (different sellers, same price.) I received the item from the first seller. The second seller accepted my offer, but I have neither the item nor the np back (180,000 ! ). The notice of acceptance is still on the top of my screen, saying that it will be processed soon. It has been since Sunday (5 days.) I sent a glitch report, but I haven't heard anything.

I know we aren't supposed to send more than one report, but I wonder if I should? Or just be patient? I'd like to get my np back anyway, and meanwhile I'm losing bank interest on that amount.
Top
 
   
metalmario
PostPosted: Sun Mar 02, 2008 5:56 pm 
PPT God
PPT God
Offline

Posts: 1378
Joined: Mon Jun 28, 2004 11:31 am
Location: Texas
Arka wrote:
I bid on two of the same item (different sellers, same price.) I received the item from the first seller. The second seller accepted my offer, but I have neither the item nor the np back (180,000 ! ). The notice of acceptance is still on the top of my screen, saying that it will be processed soon. It has been since Sunday (5 days.) I sent a glitch report, but I haven't heard anything.

I know we aren't supposed to send more than one report, but I wonder if I should? Or just be patient? I'd like to get my np back anyway, and meanwhile I'm losing bank interest on that amount.
I would, 5 days is a while.
Top
 
   
Phlameseeker
PostPosted: Sun Mar 02, 2008 6:10 pm 
PPT God
PPT God
Offline

Posts: 1349
Joined: Sun Sep 26, 2004 6:55 am
Location: Over There!! :)
On a vaguely related note, my Food Club bets have been disappearing, i'm sure of it :/ Bet history still only shows my first 30 bets, but the last two days i've put 10 bets down, and the next day bet history still shows only 30, and i have no winnings to collect, plus the money i staked is gone :( Anyone else had this?

_________________
Image
Top
 
   
Shoyru_Lover
PostPosted: Mon Mar 03, 2008 1:12 am 
Administrator
Administrator
User avatar
Offline

Posts: 7245
Joined: Mon May 31, 2004 3:56 am
ICQ: 69920079
Website: https://pinkpt.com/
Yahoo Messenger: khuynh777@yahoo.com
Location: Faster than a speeding IM! Stronger than an ox on steroids! Pinker than a bottle of Pepto-Bismol!
This is why I don't use the TP.

_________________
Image
Top
 
   
Siouxper
PostPosted: Tue Mar 04, 2008 2:23 pm 
Moderator
Moderator
Offline

Posts: 2952
Joined: Tue Apr 04, 2006 8:40 am
I rarely use the TP, and this is exactly why. TNT is too busy right now to bother fixing it (this glitch has been there for a LONG time) :(

_________________
Image
Top
 
   
Meer
PostPosted: Tue Mar 11, 2008 12:57 am 
PPT Warrior
PPT Warrior
Offline

Posts: 793
Joined: Wed Aug 16, 2006 6:12 am
Location: On the causeway to neverwhere
Then how do you buy expensive items if you don't use TP? You can't always find auctions for things you want.

I want to by some UB things sometime soon, but I don't want to use the TP till this is fixed. I wanter how long that will be? :/

_________________
Image
Image
And my soul from out that shadow that lies floating on the floor
Shall be lifted - nevermore!
Top
 
   
Siouxper
PostPosted: Wed Mar 12, 2008 2:02 am 
Moderator
Moderator
Offline

Posts: 2952
Joined: Tue Apr 04, 2006 8:40 am
Meer wrote:
Then how do you buy expensive items if you don't use TP? You can't always find auctions for things you want.

I want to by some UB things sometime soon, but I don't want to use the TP till this is fixed. I wanter how long that will be? :/
I always have the person set up a private auction, because the items I buy are usually a lot more than the TP's 800k limit.

_________________
Image
Top
 
   
Phlameseeker
PostPosted: Wed Mar 12, 2008 7:04 pm 
PPT God
PPT God
Offline

Posts: 1349
Joined: Sun Sep 26, 2004 6:55 am
Location: Over There!! :)
Quote:
Hi,

Thanks for bringing this issue to our attention. We are doing our best to fix it and we hope to have the matter resolved shortly. We can not compensate for losses that may have been caused by this issue, but we appreciate you letting us know about the problem!

You submitted:

Topic: Trading Post -> I did not receive the item(s) and/or neopoints from the trade.
Location: Trading Post
URL: http://www.neopets.com/island/tradingpost.phtml
Description: Money not being returned from trades where the owner has accepted another offer / close the trade early. Happened on several occasions last week while offering NP on Five Dubloon Coin trades (around 35000np lost)
Error received: No error message. Only "Owner has accepted another offer" / Your offer has been rejected" event messages.
Users involved:

This message is from an unmonitored email account. Please do not reply to this message as we will not receive your message. If you have further questions, please continue to use the forms on the site.

Sincerely,
The Neopets Team
Bleh. They really know how to inspire hope :P

_________________
Image
Top
 
   
Display posts from previous:  Sort by  
Post new topic  This topic is locked, you cannot edit posts or make further replies.  Page 1 of 1
  [ 12 posts ] 

» »

All times are UTC

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Jump to:  
Powered by phpBB® Forum Software © phpBB Limited