Lost Portal Access
Thu Aug 12, 2004 1:24 am
I was one of those "beta" tester things for the portal thing, and after my free trail ran out, it said that I could still use the portal and toolbar for free because of my participation. Needless to say, I was happy.
However, I just tried to use the portal today, and it forwards me to the Neopets homepage. Anyone other "beta" testers having this problem.
However, I just tried to use the portal today, and it forwards me to the Neopets homepage. Anyone other "beta" testers having this problem.
Thu Aug 12, 2004 1:49 am
I seem to still have access to the portal on my account (I never signed up for the services) I'm assuming there's some error in place or another.
http://www.neopets.com/autoform_other.p ... er=toolbar
You might want to try sending a support mail through there.
http://www.neopets.com/autoform_other.p ... er=toolbar
You might want to try sending a support mail through there.
Thu Aug 12, 2004 7:51 am
My portal access is gone too.... I get sent back to the Neopets homepage 
It was fine yesterday though.
Edit: looks like we'll have to pay http://premium.neopets.com/portal.aspx
It was fine yesterday though.
Edit: looks like we'll have to pay
http://premium.neopets.com/portal.aspx
Thu Aug 12, 2004 9:56 am
it's forwarding me to the homepage too. it's irritating since they did tell us we could carry on using it, but i'm gonna get rid of the toolbar soon anyway, it's useless! it really doesn't block pop-ups
Thu Aug 12, 2004 10:19 am
Hmm, I still have access...
But I don't actually use it.
But I don't actually use it.
Thu Aug 12, 2004 10:21 am
That's not fair! I thought the portal was free... Well, it's not that critical.. I can get along without it.
Thu Aug 12, 2004 1:24 pm
It's forwarding me when I click from the toolbar, but when I go to the URL it still works.
You may want to make sure you're logged into the right account, as that will affect whether or not you have access. If you still can't use it, write in and complain.
You may want to make sure you're logged into the right account, as that will affect whether or not you have access. If you still can't use it, write in and complain.
Thu Aug 12, 2004 1:40 pm
Which url? I'm logged into the right account and can't use it.Naniwai wrote:.... but when I go to the URL it still works.
.....
Thu Aug 12, 2004 3:14 pm
I was a tester and I still have access to the portal-- not that use it.
If neopets expects people to pay for the portal then they've lost it. I had a hard time believeing people would use the portal much when it was free, given all the other portal sites out there that people already have, but I cannot imagine anyone paying to use it. There is no neopets information on there you can't get for free on the site.
If neopets expects people to pay for the portal then they've lost it. I had a hard time believeing people would use the portal much when it was free, given all the other portal sites out there that people already have, but I cannot imagine anyone paying to use it. There is no neopets information on there you can't get for free on the site.
Thu Aug 12, 2004 7:44 pm
Hmm... my access has returned. Wonder if it was just a glitch or something....
Thu Aug 12, 2004 8:22 pm
Yeah, probably it was just a glitch. When something like that happens to me I usually wait a couple days and see if it fixes itself.
In some cases that could be a bad idea though, such is if I had a large bleeding crack in my skull.
In some cases that could be a bad idea though, such is if I had a large bleeding crack in my skull.
Thu Aug 12, 2004 8:29 pm
I can't imagine anyone paying for this. Yahoo gives just about everything premium does and it's free.
Thu Aug 12, 2004 9:44 pm
Neopets was supposed to be permanently free, now i cant have the advantage of premium, if there is any, im only 13 my parents wont let me pay for games online that cost per month
Thu Aug 12, 2004 9:55 pm
Mine is back too. Happyness! ^_^