For Neopets ONLY discussion.
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Mon Nov 08, 2004 9:54 pm

You don't expect an answer, do you?

Mon Nov 08, 2004 9:55 pm

stampsyne wrote:I noticed. Shot off a letter to him as well. It didn't come back, so it is still an active e-mail. I still think that staff may be blocking out unsolisited e-mails because they get flooded with them.


Anyone got an idea who still works and who is just automated messages?

Mon Nov 08, 2004 10:27 pm

Since the first and last reply I got from William, I have gotten ZERO responses and and ZERO automated messages.

Mon Nov 08, 2004 10:28 pm

Whoa. How many forms have you filled out and how many e-mails did you send?

Mon Nov 08, 2004 10:38 pm

Cleo_Lo wrote:Whoa. How many forms have you filled out and how many e-mails did you send?


My question exactly o.o

Tue Nov 09, 2004 12:49 am

I have e-mailed three staff members (one reply already mentioned, one a bad address, and one has no return as of yet). I filled out the standard frozen form twice now, the access account form, and the hacked form (just in case somebody did access my account and got it frozen; LONG SHOT).

Two weeks later, no auto forms at all! :o

Now, that SHOULD be enough for measly auto form!

Tue Nov 09, 2004 5:58 am

I agree. You should have gotten SOMETHING. Are you sure that they did not go to your "junk mail' or "bulk bin"?

Tue Nov 09, 2004 4:52 pm

Got my first autoresponse today from mailto:Frozen@neopets.com. It said that the e-mail is no longr in use for people who are frozen.

Tue Nov 09, 2004 8:25 pm

Well, that sucks. Anyone would get that auto when e-mailing that address. Pretty deperate try there, but at least you are trying. Are you gonna send a letter snail mail now?

Tue Nov 09, 2004 11:11 pm

I dunno. Is there anybody here who has actually written to neopets? Suggestions welcome!

Tue Nov 09, 2004 11:17 pm

You know if you send too many emails they get treated as spam... that's what i heard from a user who got a response from Amanda W.

Tue Nov 09, 2004 11:22 pm

I have sent to different people, would that be concidered spamming?

Wed Nov 10, 2004 12:05 am

Here you go - addresses:

Neopets, Inc.
412 W. Broadway, 3rd Floor
Glendale, CA 91204

or

Neopets, Inc.
P.O. Box 10263
Glendale, CA 91204
(I think? that's general and legal department)

888-200-8090
818-956-3855 - Fax

This is from their letterhead, I had sent a letter on some different matters, and got a reply.

Wed Nov 10, 2004 2:26 am

Thank you, everconfused. Nice kitty!

Wed Nov 10, 2004 2:28 am

Wait a minute, they won't let you directly mail employees anymore?
Topic locked